Flipkart Work from Home Call Center Job, this role is for people who are comfortable talking to customers and helping them fix simple problems online.
This opening is with Flipkart, a well-known online shopping company in India. The work is fully remote, so you can work from your home. You only need a stable internet connection, a laptop or computer, and a quiet place to talk to customers.
This is a customer support role. You will speak to people who have questions about their orders, payments, delivery, or returns. Some customers will contact you by call, and some through chat or email.
It is not a sales job. Your main work is to listen, understand the issue, and try to solve it in a simple and calm way.
Sometimes the problem is small, like tracking an order.
Sometimes it needs help from another team. In those cases, you pass the issue to the right department and follow up later.
This role is also suitable for freshers who want their first work-from-home job in customer support.
- Anyone who has basic computer knowledge
- Freshers can apply
- Candidates with earlier call centre or customer support work get extra advantage
- You should be able to speak English and Hindi clearly (other languages are a plus)
Requirements:
- Good listening and speaking skills
- Basic typing and computer use
- Ability to handle more than one task at a time
- Calm attitude while talking to customers
- Willingness to work different shifts.
- The job comes with flexible shifts.
- You may get day, evening, or night shifts depending on business needs. Weekend work is also possible.
- Both part-time and full-time options are available, so this can work for students or people looking for stable remote work.
You will receive online training before you start handling customers.
Visit Flipkart’s career website or partner job portal
Search for work-from-home call centre or customer support roles
Upload your updated resume
Complete the online test and virtual interview
